Ibexa Commerce

For companies that need to change the way they sell and do business online, including the digitalisation and automation of business transactions.

Within a digital marketplace with countless possibilities, the experience of how businesses and buyers shop is just as relevant as what they buy. That's why it's so important to not only rely on a standalone commerce platform, but also a B2B commerce-ready DXP.

E-commerce channels enable companies to execute their digital transformation strategy by expanding and optimising existing B2B sales channels with complex sales sourcing and budget management, and unlocking new digital revenue models.

Your new B2B e-commerce platform

Ibexa Commerce provides a unified and optimised platform that allows you to customise all aspects of the e-commerce experience for your customers.

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Important features

Digitalise and optimise B2B business transactions

Ibexa's platform was developed specifically for the needs of B2B companies that want to transform their business. It meets all the needs and requirements arising from digital B2B commerce:

B2B and B2C can be united under a single platform
Support D2C - Direct to Customer (whether consumer or business)
Partners, distributors and resellers can be provided with digital trading opportunities
Multi-brand and multi-channel possibilities of digital commerce can be utilised

Content-driven e-commerce

Create a buying experience that sets you apart from your competitors and deliver unique content experiences at every stage of your buying cycle.

With a single system for creating editorial and product marketing content and enriched product catalogues, you can optimise your digital marketing and strategic e-commerce processes.

Unified search experience across all content and product catalogues
Enriched product catalogues with editorial content, content marketing and more
Easy alignment of content marketing and e-commerce performance on one platform
Track and optimise conversion KPIs with better user engagement

Meeting the requirements of modern business customers

B2B sales models come with specific requirements that go beyond B2C workflows. Purchasing scenarios also vary from industry to industry or even region to region.

With Ibexa, you can manage the demands of modern B2B commerce and procurement.

Support for customised order list templates
Segmented or personalised pricing
Multi-brand, multi-channel and multi-shop e-commerce
User management support for different purchasing roles and permissions within purchasing organisations
Custom purchase journeys for different user permissions within a customer organisation

Want to learn more about Ibexa's DXP?

With Ibexa's DXP, B2B companies can transform their sales strategies and build frictionless buying experiences in a sustainable, cost-effective and fast way.

Get in touch with our experts

Further features

Adapting catalogues and prices to the different channels

With Ibexa Commerce, product information and prices can be adapted to suit the different channels. This is crucial if, for example, sales are to be made directly to customers via resellers or sales partners.

The biggest challenge here is adapting to different segments with different prices or direct business relationships for which your sales team has set the prices in their ERP or CRM system. All are integrated in Ibexa Commerce.

Integrating customer organisation to facilitate the purchase process

B2B transactions rarely involve just a single buyer. As a rule, several decision-makers with different roles are involved in the purchasing process. With Ibexa Commerce, you can model and orchestrate complex workflows.

Different users of the purchasing company can be defined with different roles. From simple purchase approval to the acceptance of offers or spending limits, all complex processes can be implemented. Our commerce engine and the powerful role and approval system of Ibexa DXP can be used for this.

Integrating business processes

Ibexa Commerce supports all business processes required in B2B and B2C commerce and offers a strong business integration layer for this purpose. Order management, payment, inventory and warehouse management, customer data, individual pricing and much more.

All processes are provided via an integration layer. This enables integration with your existing business applications including CRM, ERP, PIM and payment systems.

Drive revenue thanks to AI-based personalisation

Our personalisation service enables you to understand your customers' behavior and calculate and predict the best product recommendations to up-sell or cross-sell to your customers at any time.

Ibexa DXP personalisation uses machine learning and artificial intelligence to calculate predictive models that optimise for the KPIs you need, whether it's pure sales, inventory optimisation or other measures.

Customers can find relevant content and product information more conveniently

Regardless of the depth of the product catalogue, the number of SKUs or the amount of related content that exists in the system: Your customers don't want to wait in line, especially when it comes to B2B purchases.

With Ibexa DXP, you can use the powerful search module - powered by Elasticsearch or Solr - which offers fast search results, highly relevant result sets and intuitive and interactive multi-faceted navigation. This allows your customers to quickly and intuitively find what they need, regardless of the type of content they are looking for.

Centralising all product information

With Ibexa DXP, you can benefit from a unified solution to manage all product information, from highly structured and defined product specifications to a clearer form and rich content that gives your catalog a special appeal.

Depending on your strategy, it can either be integrated into a PIM system or act as one with all the benefits of a unified platform.

Platform-to-Business Regulation

Platform-to-Business Regulation creates new transparency rules that are equally relevant for platform developers and operators.