Changing consumer behavior is confronting companies with ever greater challenges these days. Customers expect amazing customer experiences, across multiple sales channels.
This evolving need is forcing companies to innovate and target solutions that provide their customers with the ultimate omnichannel customer experience. This is exactly where Unified Commerce Management (UCM) fits in.
Marello's Digital Operations Platform (DOP) helps centralise data streams and uses them to support every workflow. No irrelevant functions or inflexible processes: nothing will stop you!
Many retail companies use a mix of different business applications to run their business. Point-of-sale, ERP, inventory management and order management are just a few examples.
Often these systems can't communicate with each other properly, so companies find themselves in a maze of integrations. What's more, these integrations are not flexible enough to cope with developments in retail.
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Marello Uniform Commerce Management connects all nodes within your organisation. It provides a single view of your inventory and orders across all channels where you sell, such as webshops, apps, retail stores, etc. It provides a single overview of customers, their purchase history and personal information, regardless of which channel they choose to shop.
With a UCM (Unified Commerce Management) solution, you save valuable time and costs as there are fewer different systems to maintain. You have full control over your omnichannel activities within a unified platform.
Get in contact for more information
Do you have questions about the Digital Operations Platform (DOP) and would like to find out more about Marello?
We are a Marello Gold Partner, feel free to contact us and talk to us!
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